Exchange & Return Policy

At Ankaari, every piece is carefully curated and quality-checked before dispatch. We want you to love your purchase, and to maintain fairness and transparency, we follow a clear and simple exchange policy.

No Returns & Refunds

  • We do not accept returns or refund requests for reasons such as dislike, size issues, or change of mind.

Exchange Policy

You are eligible for an exchange only in the following cases:

  • If you receive a damaged product.

  • If you receive a wrong product (different from what you ordered).

Process for Exchange

  1. Unboxing Video Required: Please make a clear unpacking/unboxing video while opening your parcel. This helps us verify the issue quickly and ensures a smooth exchange process.

  2. Send Back the Product: In case of damage or wrong product, you will need to send the item back to Ankaari’s warehouse.

  3. Verification: Once we receive the returned product, we will inspect and verify it.

  4. Reshipment:

    • If the same design and size are available, we will reship the correct product to you.

    • If the same design or size is not available, we will initiate a refund.

Important Notes

  • Exchange will be processed only if the returned product is unused, unwashed, and in its original condition with tags intact.

  • Products returned without an unboxing video or without prior communication may not be eligible for exchange.

We appreciate your understanding and support as we strive to bring you authentic, quality fashion from Ankaari.